Lassen Realty Website Privacy Policy
Last updated: October 29, 2026
Lassen Realty LLC (“we,” “us,” or “our”) explains in this policy how we collect, use and share information through lassenrealty.com and related inquiries. Real estate transactions may also involve separate agreements, disclosures and recordkeeping requirements.
Information you provide and how it is stored
We collect information you choose to provide when you complete our contact form, email us or otherwise contact us about our services. This may include your name, email address, phone number, preferred contact method, moving timeline, buying or selling interests, and other information you share about your real estate needs.
Please do not send Social Security numbers, bank details or other sensitive financial information through the website contact form or ordinary email. If such information is needed for a transaction, ask us about an appropriate way to provide it.
We use RealtyJuggler to manage leads and client relationships and Dropbox to store electronic files related to client records. Information may also be retained in our email and website systems. These providers process information in connection with the services they provide to us.
Information collected automatically
Our website and its service providers may collect technical and browsing information, including your IP address, browser and device type, referring website, pages visited and visit times. This information helps operate and protect the site, understand how it is used and improve its content.
How we use information
We use information to respond to inquiries, discuss your real estate goals, provide requested services, maintain business records, improve the website and protect against spam or misuse. We may also use information to comply with legal obligations and resolve disputes.
From time to time, we may contact leads and past clients by postal mail, text message or email with real estate information they may find interesting, subject to applicable consent requirements and communication preferences. You may ask us to stop these optional communications as explained below.
How we share information
Service providers that support our business, including website hosting, email, forms, client management, document storage, analytics and security, may process information to provide those services. This includes RealtyJuggler and Dropbox, as described above.
Apart from these services used to operate our business, we do not share lead or client information with other providers, such as mortgage lenders, other agents or referral services, without your permission. We may share relevant information with transaction participants to carry out your instructions. We may also disclose information when required by law or valid legal process, or as reasonably necessary to protect rights and security.
Cookies and third party services
Cookies are small files stored by your browser. Our website and third party services may use cookies or similar technologies for site functionality, security and traffic measurement. The information collected depends on the service and its settings.
Google Analytics helps us understand website traffic and improve the site. It may collect information about your browser, device and activity on the website using cookies or similar technologies. Learn more in How Google uses information from sites or apps that use its services. You can also use the Google Analytics opt-out browser add-on in supported browsers.
Google reCAPTCHA helps protect our forms against spam and automated submissions. It may process technical information about your device and interactions with the site to assess potential abuse. See the Google Privacy Policy and Google Terms of Service for information about this service.
We display customer reviews through RateMyAgent. Depending on how its features load or how you interact with them, RateMyAgent may receive technical information such as your IP address or browser details. Information you provide directly to RateMyAgent is handled under the RateMyAgent Privacy Policy.
Your choices and privacy requests
You can manage or delete cookies through your browser settings. Blocking some technologies may affect forms or other site features. Depending on applicable law, you may have rights to access, correct or delete personal information. Contact us at team@lassenrealty.com with privacy questions or requests. We may need to verify your identity and retain information that must be kept for legal or legitimate recordkeeping reasons.
You may ask us to stop some or all optional real estate updates or marketing at any time by replying to a message or contacting team@lassenrealty.com. Where a message includes an unsubscribe option, you may also use it. Opting out of marketing does not prevent communications needed to provide services you have requested or meet legal obligations.
Retention and security
We retain inquiries, client records and related documents for business purposes and to meet applicable tax, legal and business recordkeeping requirements. Retention periods depend on the type of information, its purpose and the requirements that apply. Some records may need to be retained after a request for deletion. We use reasonable safeguards designed to protect personal information, but no method of internet transmission or electronic storage is completely secure.
Other websites and children
Links to other websites are provided for convenience. Those websites have their own privacy practices. Our services are intended for adults, and we do not knowingly collect personal information from children under 13. Please contact us if you believe a child has provided personal information through this website.
Policy updates and contact
We may update this policy as our website or practices change. We will show the revision date above and provide any additional notice or choice required by applicable law.
For privacy questions or requests, contact Lassen Realty LLC in Westborough, Massachusetts 01581, at team@lassenrealty.com or 508-561-1799.